Nice people, good products,

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I just recently bought a Certified Used LandRover/Range Rover and must say that I am very happy with my purchase, not just the vehicle but also the treatment that I received from the Sales and Finance team at the Dealership on King Street. My salesperson Michael Cartijo was a standout guy through out the process, but the real star is General Sales Manager Ami Santiago. I f you have ever bought a car from a dealership (especially a high end car) you know the little games that some dealers (not this one) try and play. They give you their best price, supposedly and then go back and forth between the Sales Associate and the Sales Manager trying to show that they are working down to the lowest sales price. Not in this case, I told them what I thought was a fair price for them to purchase my trade-ins, and they countered back with what they thought was a fair price. This back and forth could have taken all day or not happened at all, but when Ami (astutely so) saw that I was ready to walk away from a $90,000 deal she did the unheard of!! She actually came up on her price to buy my two trade in's, (a total of more than $3000) and we got the deal done. I don't think that has ever happened to me before at any car dealership (and I have been buying cars for 40yrs +) . I left a happy customer who felt that he was treated fairly, this is truly a rare find in the Automobile business! A special shout out to Teresa in Finance, a true professional. I live in Maryland but would have no problem going to Land Rover of Alexandria to make my next purchase......Oh and I forgot, on top of all that outstanding service at the dealership, they delivered my new car straight to my door.....somebody please pinch me, I must be dreaming!!

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